Crisis Support – If you need HELP IMMEDIATELY

Waterford Parent Hub is NOT monitored 24/7 in the event of an emergency please note the following:

Please contact the below services in an emergency or crisis situation when immediate help is needed.

Call 999 or 112 for immediate medical or life threating assistance

For other support services please see the below:

Text about it 50808

08618002800
50808

Text the word HELLO to 50808 to start a conversation or 086 1800 280 50808 is a free 24/7 text service, providing everything from a calming chat to immediate support for people going through a mental health or emotional crisis – big or small. From breakups or bullying, to anxiety, depression and suicidal feelings,…

Pieta

Pieta provides a professional one-to-one therapeutic service to people who are in suicidal distress, those who engage in self-harm, and those bereaved by suicide. All of our services are provided free of charge and no referral is needed. Text HELP to 51444 to speak to a therapist 24/7 Call 1800 247 247 to…

Childline

1800 666 666
50101

You can talk with Childline’s 24-hour Support Line in confidence, about anything that might be on your mind, and we won’t judge you, give out to you or tell you what to do. We’re here to listen and we’ll help you to figure out the best solution for you. We try to empower, support and protect young…

Parentline

01 873 3500

Parentline is a national, confidential helpline that offers parents support, information and guidance on all aspects of being a parent and any parenting issues.

An Garda Síochána

For non life threating issues please contact your local Garda station: Waterford District Station 051 305 300 Tramore District Station 051 391 620 Dungarvan District Station 058 48 600 Ferrybank Station 051 830 240

Samaritans

116 123

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s going on for you. We won’t judge you or tell you what to do, we’ll listen to you and offer support.

Poisons helpline

01 809 2166

Call if you think your child has been poisoned

Tusla Duty Social Work Child Protection

053 9198201

Please call 053 9198201 to report any child protection concerns in Waterford City and County areas. Ask to speak with the Duty Social worker to report a child protection concern. Any query or concern in relation to children out of hours should be reported immediately to An Garda Siochana.

Oasis House Women’s Refuge

051 370367 / Helpline: 0818 272 372

OASIS House provides a safe supported place for women and women with their children who are victims of domestic violence and emergency accommodation for homeless women and homeless women with their children. Oasis House provides Court Accompaniment, 24/7 helpline & support & access to professional Counselling. Safety planning is a core activity, designed to meet…

Caredoc – GP Out-of-Hours Service

GP Out of Hours Service provides you and your family with access to family doctor services outside of normal hours. This service operates from 6pm to 8am Monday to Friday, and on a 24-hour basis Saturday, Sunday and public holidays.

Aware

Aware is the national organisation providing support, education and information services for those impacted by depression, bipolar disorder and other mood related conditions. Freecall Support Line Available on 1800 80 48 48 Monday-Sunday 10am-10pm Book a place on the weekly support group – Tuesdays at 7pm in Patrick Street Waterford https://www.aware.ie/support/support-groups/

Teen Line

1800 833 634

The ISPCC operates Teenline, a national active listening service for children and young people up to the age of 18 in Ireland. Teenline can be contacted 24 hours a day, 365 days a year, by calling 1800 833 634. The service is free to contact and is confidential, non-directive and non-judgmental.

Waterford Parent Hub assists Parents and Caregivers to access services throughout Waterford city and county that will support them in their parenting role.

Family Services Directory Whats On Parenting Resources

Services offered at Waterford Parent Hub

For Parents

One stop shop for parenting related queries

Referring or signposting Parents to local service providers, who can meet their identified needs, within their own locality, and in a timely way

WPH Events page showing courses and programs aimed at supporting Parents/ Caregivers in their parenting role

WPH Services Directory that gives relevant information on the different supports and services available to Parents/ Caregivers in Waterford City and County

General advice on parenting related matters

WPH Facebook and Instagram pages providing information on actives and supports for parents happening in Waterford city and county

Dedicated phone line for Parents to ring for queries, information and signposting to services

Parents can contact Waterford Parent Hub through Email, Phone, Text, WhatsApp, Facebook or Instagram

For Professionals

CENTRAL INFORMATION POINT: Provide a reference point for professionals to inform/ signpost parents and caregivers on information relevant to them in their parenting role. Register your parenting programme, workshop, group on our events page and register your service on our Services Directory page

ADVERTISE: Assist with the Advertising of courses/training/supports and sign post local people to your service

COLLABORATE: Promote collaborative inter agency work to allow the delivery of supports based on identified needs in the area, in a timely manner

Waterford Parent Hub is a Tusla and CYPSC funded initiative, set up to support Parents and Caregivers in Waterford City and County in their parenting role. We work with our Community Partners to ensure Parents can access services in the community based on their needs. We are located in Brill Family Resource Centre, however Families and Services across Waterford City and County can avail of support, information and signposting through Waterford Parent Hub

WHAT WE DO

Waterford Parent Hub assists Parents and Caregivers to access services throughout Waterford city and county that will support them in their parenting role.

Services offered at Waterford Parent Hub

For Parents

For Professionals